Terms of Service - DataMentrixa

1. Introduction

Welcome to DataMentrixa. By accessing or using our digital privacy courses, info products, and goods at datamentrixa.com ("Site"), you agree to these terms as of 2025.

2. Services Offered

2.1 Digital Privacy Courses

Our live and online courses provide in-depth training on privacy best practices. Enrollment grants access to scheduled sessions and related materials.

2.2 Info Products

Digital downloads such as e-books, guides, and templates delivered electronically upon purchase.

2.3 Goods

Physical items like printed handbooks or toolkits shipped to your address.

3. Changes to Terms

DataMentrixa may update these terms at any time. Continued use of the Site constitutes acceptance of those changes.

4. Refund and Transfer Policy

4.1 Courses

Requests for a refund on course enrollment made within 14 calendar days of purchase will be honored if no course materials have been accessed. Approved refunds are issued to the original method of purchase within 10 business days. Alternatively, you may transfer enrollment to another session at no additional cost if requested in writing before the course start date.

Certain intensive or customized workshops require advance preparation of personalized materials and are therefore not eligible for refunds. In such cases, transfer to a future session is available upon request.

4.2 Info Products

Refunds for digital downloads are available within 7 calendar days of purchase, provided the product has not been accessed or downloaded. After this period or once access has begun, no refunds will be issued.

4.3 Goods

Returns for unopened physical items are accepted within 30 calendar days of delivery. Customers are responsible for return shipping. Once received and inspected, refunds are processed to the original method of purchase within 10 business days. Opened items are not eligible for return.

5. Contact Information

For any requests or inquiries, please visit our Contact Us page or reach us directly:

Address: Palais des Nations, 14 Avenue de la Paix, 1211 Geneva, Switzerland
Phone: +41768114467
Business ID: CHE-970.733.603

6. Governing Law

These terms are governed by the laws of Switzerland.